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Legal & Privacy

Our Data and Privacy Policy, Cookie Policy, Accessibility Policy and Website Terms of Use, all last updated August 2026.

Data and Privacy Policy

Last updated August 2026

Tsavo Trust is committed to protecting and respecting your privacy. We are responsible for protecting your personal information as a ‘data controller’ under the Kenya Data Protection Act, 2019 and any other applicable data protection legislation.

About us

www.tsavotrust.org is the website of Tsavo Trust Limited, a Kenyan not-for-profit conservation organisation registered as a Company Limited by Guarantee (Registration Number CPR/2012/89837), operating in the Tsavo Conservation Area. Our registered address is P.O. Box 204-90128, Mtito Andei, Kenya.

Tsavo Trust is committed to protecting and respecting your privacy. If you have any queries about this Policy or how we use your personal information, please contact us at info@tsavotrust.org.

This Policy (together with any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data.

Tsavo Trust delivers its work in partnership with a wide range of organisations, and this sometimes involves sharing personal data. Our partners include Kenyan authorities such as the Kenya Wildlife Service (KWS), the Wildlife Research and Training Institute (WRTI) and county governments; conservation and community partners; and a broad base of donors, funders and fundraising partners in Kenya and internationally. Further detail on who we share information with, and why, is set out in the section “Do we share your information with anyone else?” below. One such fundraising partner is the Wildlife Conservation Network (WCN), a United States-based 501(c)(3) non-profit organisation (tax exempt ID #30-0108469), through which US-based donors can support Tsavo Trust. We share data with WCN in order to receive donations from supporters based in the USA, and to provide those supporters with information about our activities.

This website is not intended for use by children under the age of eighteen (18) years. Where necessary we will require parental or guardian consent to process the personal data of children, in line with the Children Act, 2022. Where we photograph or film individuals in the communities we work with, we seek their informed consent before using those images in our communications, and we obtain parental, guardian or school consent before using images of children.

Our nominated contact for data protection matters is the Administrator, Tsavo Trust. Please write to info@tsavotrust.org.

What information do we collect?

We collect personal data as defined under the Kenya Data Protection Act, 2019 (‘personal information’). This may include information about:

  • Service users and beneficiaries
  • Donors and supporters
  • Trustees and members of our Board
  • Staff, contractors and service providers
  • Media contacts
  • Donation history
  • Correspondence with us
  • Information about the level of support that might be appropriate to ask you for

The personal information we collect may include name, date of birth, email address, postal address, photographs, payment details and telephone numbers.

How do we collect information?

If you are an employee, contractor or service provider to Tsavo Trust, we will collect information in line with your contract of employment or engagement.

If you have made a financial donation to or otherwise supported Tsavo Trust, we will collect information about your donation history.

We may collect information available in the public domain, for example newspaper or online media items, publicly available posts on LinkedIn or other social media, or listings held by the Kenya Business Registration Service.

We record your requests for information and any feedback we receive from you.

We obtain personal information from you when you use our website, enquire about our activities, register with us, send or receive an email, ask a question, or otherwise provide us with personal information.

We may also collect technical information relating to your use of our website, including your browser type and Internet Protocol (IP) address. We gather general information about the use of our website, such as which pages users visit most often and which services or content are of most interest, and may use this to improve our website. Wherever possible, this information is aggregated or anonymised.

We may also receive information about you from third parties, for example from our donors, funders and fundraising partners (such as the Wildlife Conservation Network), or from individuals or partner organisations who share our conservation interests and may introduce you to us.

Why do we collect this information?

We collect this information for the purpose of conducting and managing our conservation work in the Tsavo Conservation Area, including managing our staff and operational functions, our relationships with donors, and our fundraising activities.

We will only use your personal data when the law allows us to. Most commonly we rely on one or more of the following legal bases under the Kenya Data Protection Act, 2019:

  • Consent, where you have given us clear consent to process your personal data for a specific purpose
  • Contract, where the processing is necessary for the performance of a contract to which you are a party
  • Legitimate interests, where processing is necessary for the legitimate interests pursued by Tsavo Trust or a third party, provided your interests and fundamental rights do not override those interests
  • Legal obligation, where we are required to process your data to comply with the law

‘Legitimate interest’ means the interest of Tsavo Trust in conducting and managing our conservation work as effectively as possible. We consider and balance any potential impact on you before processing personal data on this basis.

We do not generally rely on consent as a legal basis for processing your personal data other than in relation to sending you direct fundraising or marketing communications by email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

How do we use this information?

We will use your personal information:

  • To promote the charitable and conservation aims of Tsavo Trust
  • To provide you with the information you have requested
  • To provide you with information about future events, campaigns and projects that we think may be of interest to you
  • To make suggestions and recommendations about our work that may interest you
  • To notify you about changes to our services
  • To keep our website safe and secure and to present our content in the most effective manner for you

We will only use your personal information for electronic marketing purposes where we are allowed to do this by law or where you have given your consent. You can opt out at any time by writing to iinfo@tsavotrust.org.

Additional uses of data received from donors and fundraising partners

Information provided to us by our donors and fundraising partners, such as the Wildlife Conservation Network, may include a profile of your interests and preferences, based on WCN’s analysis, so that we can contact you in the most appropriate way and with the most relevant information. This helps us understand your interests, how you engage with us, and what level of support it might be appropriate for us to ask you for.

Do we share your information with anyone else?

We share your personal information with:

  • Government agencies and authorities, including the Kenya Wildlife Service (KWS), the Wildlife Research and Training Institute (WRTI) and county governments (such as Makueni County Government), in the course of our collaborative conservation and community work, under memoranda of understanding, and where required by law
  • Our donors, funders, grant-makers and fundraising partners, including intermediaries such as the Wildlife Conservation Network (through which US-based supporters can give) and a wide range of other conservation funders, for the purposes of processing donations, reporting on the work they support, and carrying out due diligence
  • The Kenya Revenue Authority, tax authorities, regulators and other authorities where we are required to do so by law
  • Conservation and community partner organisations that share our aims, including the community conservancies we work with, where there is a legitimate reason to share

We may share your personal information with third parties for marketing purposes only in accordance with your preferences. If you do not want us to share your personal data with any third party for marketing purposes, please contact us at info@tsavotrust.org.

We may share your information with contractors and suppliers who provide services on our behalf, to the extent necessary to enable them to provide those services.

If you make a payment or donation to us, we will share your information with our payment processor. By paying via our payment processor you agree to accept their terms and conditions, including their privacy policy. We suggest you read that privacy policy before donating.

We may also disclose your information where required to do so by law or as expressly permitted under applicable data protection legislation.

Our website may, from time to time, contain links to and from the websites of our partner organisations, funders and affiliates. These websites have their own privacy policies. We do not accept responsibility or liability for those policies and encourage you to review them before submitting any personal data.

International transfers

As part of receiving support from donors based outside Kenya (particularly through Wildlife Conservation Network in the United States), transferring personal data internationally may be required. Where we transfer personal data outside Kenya, we ensure that appropriate safeguards are in place in accordance with the Kenya Data Protection Act, 2019, including through contractual arrangements or by transferring only to jurisdictions that provide an adequate level of data protection.

Please contact us if you would like further information on the specific mechanism used when transferring your personal data outside Kenya.

How long do we keep your information?

We keep your information for no longer than is necessary. We will retain your information for any period required by law, for example to comply with the requirements of the Kenya Revenue Authority. Where we are not under a legal obligation to retain your information, we will determine what is necessary by reference to the lawful basis for processing and our legitimate interests.

If you have any questions about how long we keep your information, please contact us at info@tsavotrust.org or write to Tsavo Trust, P.O. Box 204-90128, Mtito Andei, Kenya.

How do we protect your personal information?

We take appropriate technical and organisational measures to ensure that the information disclosed to us is kept secure, accurate and up-to-date, and retained only for as long as necessary for the purposes for which it is used.

We use secure services when you make a donation through our website, operated via a virtual gateway. Our online payment systems are Payment Card Industry Data Security Standard (PCI DSS) compliant.

You should be aware that the use of the internet is not entirely secure. Although we will do our best to protect your personal data, we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the internet. Any transmission is at your own risk. Once received, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

Under the Kenya Data Protection Act, 2019, you have the following rights:

  • The right to be informed of the use of your personal data
  • The right of access to your personal data
  • The right to rectification of inaccurate personal data
  • The right to erasure (also known as the ‘right to be forgotten’)
  • The right to restrict processing in certain circumstances
  • The right to data portability
  • The right to object to processing, including for direct marketing purposes
  • The right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC)

If you would like to exercise any of these rights, please contact us at info@tsavotrust.org. We will act in accordance with your instructions as soon as reasonably possible and there will be no charge.

You also have the right to report any concerns about our use of your data to the Office of the Data Protection Commissioner. The ODPC can be contacted at P.O. Box 30020-00100, Nairobi, Kenya, by email at info@odpc.go.ke or via www.odpc.go.ke.

Cookies

A cookie is a piece of text stored on your computer by your web browser. We use cookies to monitor how people use our site so we can develop and improve the design, layout and function of the site.

Cookies enable us to identify your device. We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We use cookies to enhance functionality by storing your preferences and to help us improve performance. We also allow cookies that may be served where we embed social media links.

If you do not want us to use cookies in your browser, you can remove cookies from your device, or set your browser to block cookies or warn you before a cookie is stored. Please note that you may not be able to use certain features of our website without cookies.

More detailed information on cookies can be found at www.aboutcookies.org, and in our full Cookie Policy below.

Changes to this Policy

Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back regularly. By continuing to use our website, you will be deemed to have accepted such changes.

This Privacy Policy was last updated in August 2026.

Cookie Policy

Last updated August 2026

This Cookie Policy explains how Tsavo Trust uses cookies and similar technologies on our website, www.tsavotrust.org. It should be read together with our Data and Privacy Policy, which explains how we handle personal data under the Kenya Data Protection Act, 2019.

What are cookies?

A cookie is a small text file that a website stores on your device (computer, tablet or phone) when you visit. Cookies help websites work, work more efficiently, and provide information to the site’s owners. Similar technologies (such as pixels, tags and local storage) do comparable things, and where we refer to “cookies” in this policy we mean all of these.

How we use cookies

We use cookies for a limited number of purposes, grouped into the categories below. Strictly necessary cookies are always active because the site cannot function without them. All other categories are switched off until you choose to accept them.

  • Strictly necessary — No consent needed, always active. Enable core functions such as page navigation, security and remembering your cookie choices. The site cannot work properly without these.
  • Preferences / functional — Consent needed, off until you agree. Remember choices you make (such as language or region) to give you a better experience.
  • Performance / analytics — Consent needed, off until you agree. Help us understand how visitors use the site (for example which pages are most visited) so we can improve it. Information is aggregated or anonymised wherever possible.
  • Social media / embedded content — Consent needed, off until you agree. Set where we embed content or links from platforms such as Facebook, Instagram, LinkedIn or YouTube; these providers may set their own cookies.

Your consent and choices

When you first visit our website, a cookie banner asks whether you accept cookies. Strictly necessary cookies do not require your consent. For all other cookies, none are set unless and until you agree. You can accept all cookies, reject all non-essential cookies, or choose which categories to allow.

You can change your mind at any time by selecting “Cookie settings” (available in the footer of every page) to update or withdraw your consent. Withdrawing consent will not affect the lawfulness of any processing carried out before you did so.

Managing cookies in your browser

You can also control cookies through your browser settings, for example to delete existing cookies, block cookies, or ask to be warned before a cookie is stored. Please note that if you block strictly necessary cookies, some parts of the website may not work properly. Guidance for common browsers is available at www.aboutcookies.org.

Third-party cookies

Where you consent to analytics or social-media cookies, some cookies may be set by third-party providers on our behalf. These providers have their own privacy and cookie policies, which we encourage you to review. The specific third-party services in use (for example website analytics, and any embedded social-media or video content) will be confirmed on the live website and listed here.

Changes to this policy

We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. Any changes will be posted on this page.

Contact us

If you have any questions about our use of cookies, please contact us at info@tsavotrust.org or write to Tsavo Trust, P.O. Box 204-90128, Mtito Andei, Kenya.

This Cookie Policy was last updated in August 2026.

Accessibility Policy

Last updated August 2026

Accessibility statement

This is an accessibility statement from Tsavo Trust. We want everyone who visits the Tsavo Trust website to feel welcome and to find the experience useful and rewarding. As we redevelop our website during 2026, we are building accessibility in from the start rather than adding it afterwards.
Measures to support accessibility

To help make the Tsavo Trust website a positive place for everyone, we have taken the following measures to support accessibility:

  • Included accessibility in our internal communications policies
  • Assigned clear accessibility goals and responsibilities within our team
  • Committed to reviewing and improving accessibility across new content we publish

Conformance status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA and Level AAA.

Tsavo Trust is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA success criteria:

  • Where our videos include material in a local language, we provide subtitles
  • Going forward, most of our videos will have closed captions

Feedback

We welcome your feedback on the accessibility of the Tsavo Trust website. If you find any problems or encounter accessibility barriers, please get in touch:

Email: info@tsavotrust.org
Postal address: P.O. Box 204-90128, Mtito Andei, Kenya
Website: www.tsavotrust.org

We aim to respond to feedback within two business days.

Compatibility with browsers and assistive technology

The Tsavo Trust website is designed to be compatible with the following browsers, in each case using the latest stable version:

  • Google Chrome (all platforms)
  • Safari (Apple devices, version 12 and above)
  • Microsoft Edge (Windows, latest stable version)
  • Mozilla Firefox (all platforms)

The Tsavo Trust website is not designed for compatibility with Internet Explorer 11, as this browser is no longer supported by Microsoft.

Technical specifications

Accessibility of the Tsavo Trust website relies on the following technologies to work with the particular combination of web browser and any assistive technology or plugins installed on your device:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript
  • SMIL

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure the accessibility of our website, there may be limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations — Images and footage: Some images do not currently have a text alternative, which means people using a screen reader may not be able to access the information they contain. Some images and footage come from external collaborators or partners and may not have all the required accessibility information. Others are copyrighted, so we cannot make changes. When we publish new content, we will make sure our use of images meets accessibility standards. Please contact us by email if you encounter an issue.

Assessment approach

Tsavo Trust has assessed the accessibility of the Tsavo Trust website using the following approaches:

  • Internal evaluation by the Tsavo Trust communications team
  • External evaluation by our appointed web developers

Formal complaints

We aim to respond to accessibility feedback within two business days and to propose a solution within five business days. If you are not satisfied with our response, you are welcome to escalate the issue by writing to info@tsavotrust.org.

Formal approval of this Accessibility Statement

This Accessibility Statement is approved by: Communications Team, Tsavo Trust.

This statement was created and approved in August 2026 and will be reviewed at least annually.

Changes to this policy

We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. Any changes will be posted on this page.

Contact us

If you have any questions about our use of cookies, please contact us at info@tsavotrust.org or write to Tsavo Trust, P.O. Box 204-90128, Mtito Andei, Kenya.

This Cookie Policy was last updated in August 2026.

Website Terms of Use

Last updated August 2026

These Terms of Use govern your access to and use of the website www.tsavotrust.org (the “website”), operated by Tsavo Trust. By accessing or using the website you agree to be bound by these Terms of Use. If you do not agree with them, please do not use the website.

1. About us

www.tsavotrust.org is the website of Tsavo Trust Limited, a Kenyan not-for-profit conservation organisation registered as a Company Limited by Guarantee (Registration Number CPR/2012/89837), operating in the Tsavo Conservation Area. Our registered address is P.O. Box 204-90128, Mtito Andei, Kenya. You can contact us at info@tsavotrust.org.

2. Intellectual property and copyright

All content on this website, including text, photographs, film and video footage, graphics, artwork, logos, maps, reports, publications, monitoring and research data, and the design and arrangement of the site, is owned by Tsavo Trust, or used by Tsavo Trust under licence from partners and contributors, and is protected by copyright, trademark and other intellectual property laws of Kenya and other countries.

Nothing on this website should be interpreted as granting any licence or right to use any of our content except as expressly set out in these Terms of Use.

3. Use of our content — permission required

You may view the website and print or download extracts for your own personal, non-commercial reference only. Except for that limited use, you may not, without our prior written permission:

  • copy, reproduce, download, republish, broadcast, transmit or distribute any content from the website;
  • use any of our photographs, film, footage, artwork or data in any publication, website, social media, proposal, product or other material;
  • adapt, modify or create derivative works from our content; or
  • use any of our content for commercial purposes or in any way that implies endorsement or partnership without agreement.

Requests to use our content should be sent to info@tsavotrust.org. We are usually happy to support genuine conservation, educational and media use, but this must be agreed with us in advance and appropriately credited.

4. Photographs, film and conservation data

Our imagery and footage, including of wildlife such as elephants, Big Tuskers, rhino and other species, and of the communities and landscapes we work with, and our monitoring, survey and research data, are valuable conservation assets. They may not be used, copied, extracted, scraped, reproduced or shared without our prior written permission.

For reasons of species protection, sensitive information such as the precise locations of individual animals or protected sites is not published on this website. Any conservation data made available is provided for general information only and may not be relied upon, redistributed or used for research or commercial purposes without a written data-sharing agreement with Tsavo Trust.

Film crews, photographers, journalists and researchers wishing to feature Tsavo Trust’s work should contact us to put an appropriate filming, photography or data-sharing agreement in place before using our content or accessing our sites.

5. Our name and logo

“Tsavo Trust”, our logo and our tagline are trademarks of Tsavo Trust. You may not use them without our prior written permission, and you may not use them in any way that is misleading or that suggests an association, endorsement or partnership that does not exist.

6. Third-party content and links

Some images, footage and materials on the website are provided by partners, collaborators or contributors and remain their property; these may carry their own restrictions. The website may also contain links to other websites operated by partners, funders and affiliates. We are not responsible for the content, policies or practices of any third-party website, and links do not imply our endorsement. Please review those sites’ own terms and privacy policies.

7. Acceptable use

You agree to use the website only for lawful purposes. You must not misuse the website by knowingly introducing viruses or other harmful material, attempting to gain unauthorised access to the website or its servers, or using automated means to harvest content or data from the website.

8. No warranties and limitation of liability

The content on this website is provided for general information about our conservation work. While we take care to keep it accurate and up to date, we make no representations or warranties of any kind, express or implied, about its completeness, accuracy or reliability. To the fullest extent permitted by law, Tsavo Trust will not be liable for any loss or damage arising from your use of, or inability to use, the website or reliance on its content.

9. Privacy and data protection

Our use of any personal information you provide through the website is governed by our Data and Privacy Policy, which explains how we collect, use and protect your personal data under the Kenya Data Protection Act, 2019. Please read it alongside these Terms of Use.

10. Changes to these Terms

We may update these Terms of Use from time to time. Any changes will be posted on this page, and by continuing to use the website you accept the updated Terms.

11. Governing law

These Terms of Use, and any dispute arising out of or in connection with them or the website, are governed by the laws of Kenya and subject to the exclusive jurisdiction of the courts of Kenya.

12. Contact us

If you have any questions about these Terms of Use, or would like permission to use our content or data, please contact us at info@tsavotrust.org or write to Tsavo Trust, P.O. Box 204-90128, Mtito Andei, Kenya.

These Terms of Use were last updated in August 2026.

Changes to this policy

We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. Any changes will be posted on this page.

Contact us

If you have any questions about our use of cookies, please contact us at info@tsavotrust.org or write to Tsavo Trust, P.O. Box 204-90128, Mtito Andei, Kenya.

This Cookie Policy was last updated in August 2026.

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